THINGS TO CHECK
• Isn't there a brown out or black out?
• Check if you can turn on the unit by pressing
STOP/POWER button for 3 seconds.
• Is the power switch at the buttom right side of the unit
turned on?
• Is the water proof connector connected properly?
THINGS TO CHECK
Are you sitting on the seat? Remember that you have to
be sitting on the seat for washing functions to activate.
• Are you seated properly and not leaning too much
towards one side?
• Is there enough power in your batteries of the remote
control?
• Isn't the transmitting area of the remote control blocked?
• Isn't the receiving area of the main unit blocked?
THINGS TO CHECK
• Are the temperature adjustments turned on?(for the
water temperature)
• Is the unit turned on?(for the seat temperature)
THINGS TO CHECK
Is the water pressure in your area strong enough?
• Isn't there any unwanted substance stuck in the tip of
the nozzles?
• Is the water supply valve fully opened?
• Isn't the water supply hose(flexible hose) bent?
• Is there any unwanted substance stuck in the
water-supply valve or hose
THINGS TO CHECK
• Is there a leak in the connection between water supply
pipe and the main unit?
• Is the water supply hose leaking, bent or damaged?
THINGS TO CHECK
• Are there enough power left in the remote control
batteries?
• Are all the batteries properly inserted on the correct
polarity?
• Are there anything blocking the transmitter or the
receiver of the remote
• In the next instances, please disconnect the water proof connector and call your
service provider for assistance.
- The main unit makes beeping alarms and does not function.
- The water temperature constantly stays cold even when adjusted to be warm.
- When the remote control is dropped in water.
- There is a constant leak within the main unit.
* Do not interfere the product if there is broken apart. Do not allow water leakage
through
Error Code Led Indicator
Warning signal beeping sound + Flashing rear
washing LED (Left side control unit)
Warning signal beeping sound + Flashing front
washing LED (Left side control unit)
Flashing rear washing LED + Flashing front washing
LED (Left side control unit)
(Occurs when water tank is not filled properly within
1min 30sec after use)
Flashing Power / Stop LED (Left side control unit)
LED flashing white (Right side control unit)
(Flashing white: Cover damper, Seat Damper)
If you see any of the above errors, please contact the authorized service
V-Care Prime 7231/431530 (PRIME) V-Care Prime 7232/431530 (PRIME)